Digital Adoption Platform

Empower your teams to embrace new tools effortlessly and driving productivity from day one

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Accelerate and simplify the adoption of your new systems, CRMs, ERPs, or any corporate apps with our Digital Adoption Platform (DAP) and expert Change Management services.

A DAP ensures faster, smoother implementation, reducing the need for extensive user training while maintaining high user satisfaction.

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Improving Value Creation By Improving User Experience

Increase your employee and customer satisfaction

A perfect use of their tools allows your employees to deliver perfect service to your customers

Reduction in task completion time

Less trainings but no mistake, smooth user adoption but no performance loss

Increase in employee self-sufficiency

Learning by doing with a 24/7 digital coach to hit a 100% first time right result

Our Approach

Cost/benefice assessment

We ensure that every step of the journey delivers measurable financial or human value through a thorough cost-benefit assessment.

UX guidance

We enhance user experience by creating intuitive workarounds or enriching content within the targeted CRM/App, such as info bubbles, mandatory fields, and other helpful features.

DAP selection

We select the most suitable Digital Adoption Platform based on a careful evaluation of budget and functionality requirements.

Change management

We simplify Change Management by allowing users to ask questions in natural language, providing step-by-step guidance to ensure a first-time-right experience without any effort in understanding the new system.

Process analysis

We identify and define the key processes that need to be documented, either by our experts or in collaboration with your team.

Intelligence

We provide real-time data assessment of platform usage, allowing you to proactively prevent or modify user actions to optimize performance and outcomes.

DAP configuration

We configure and build the workflows directly within the Digital Adoption Platform to ensure seamless integration and functionality.

Roll-out

We offer end-to-end program management for the roll-out of partner apps, systems, or ERP solutions, ensuring a smooth deployment process.

Make change management seamless

Whether it's onboarding new employees or introducing new software, integrate your team into any tool in your tech stack effortlessly

Observe and optimize

Get insights into employee experiences across your entire tech stack to drive and realize your digital transformation.

Boost user productivity

Quickly train new users to minimize ramp-up time and sustainably enhance their skills

In a Few Words

Imagine that a new software is introduced in your team. But instead of endless training sessions, user mistakes, and frustration, your team gets up to speed quickly.

Our Digital Adoption Platform Solution helps our clients break free from long deployment phases, reduces resistance to change, and bridges the gap between legacy and new systems.