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Digital Adoption

Ensure your team embraces digital transformation

We help organizations adapt to new or transformed digital environments and structures, ensuring fast adoption, and engaged teams.

 

What Do We Solve?

Favicon  Resistance to novelty

Employees may resist adopting new software, automation tools, or digital workflows due to fear of change, lack of understanding, or comfort with legacy systems.

Favicon  Lack of trust and transparency

When departments withhold information, employees may feel they can't rely on others, creating silos and misaligned goals.

Favicon  Lack of collaboration 

Teams fail to work together efficiently, often due to unclear responsibilities, internal competition, or poor leadership.

Favicon  Lack of interconnections

Departments operate in isolation, unaware of each other's work, hindering synergy and integrated processes.

Favicon  Lack of communication

Important information, updates, or strategic decisions are not effectively communicated across the organization.

Our Approach

We use a phased, ambassador-led approach, ensuring each solution meets real needs and is built for long-term success.

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1. Discovery Phase: Assessing the Digital Environment

We identify your real needs, sources of resistance, and analyze the current digital environment.

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2. Definition & Delivery Phase: Co-Create & Implement

We co-create the change plan, and communicate throughout. Implement in each team, provide training, and secure adoption.

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3. Sustainment & Closure Phase: Embed & Evolve 

We ensure your ability to navigate independently in a new, comfortable environment where adoption is embedded in daily habits.

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Who Needs It?

  • Organizations introducing new tools or processes but struggling with employee adoption.

  • Teams facing slow, incomplete, or inconsistent adoption of new tools and processes.

  • Departments lacking trust and transparency, hindering efficiency and decision-making.

  • Companies with poor collaboration, creating silos, duplicated efforts, and missed opportunities.

  • Structures with weak communication, where change feels fragmented and unsupported.

Digital Adoption foster collaboration, engagement, and a culture that embraces transformation. Our clients also gain financial and operational benefits by reducing instability, allowing employees to quickly resume work, minimizing stress, inefficiency, and lost productivity, and accelerating performance and revenue recovery.

Our Experts

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Jean-Marie Vanassche

Transformation Service Domain Leader, CBTW
EN, FR, NL

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Meghann Froidmont

Change Management Expert, CBTW
EN, FR

Have a Question?

Reach out and discover how we can help your teams?

Collaboration Betters The World Favicon

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